FAQ
You asked, we answered!
We want your HIGO leotard to look as vibrant as the first day you got it.
Novelty foils and cool color combinations need special care.
Simply follow these 4 easy steps after wearing them, and you will continue to be inspired:
1. Turn the garment inside out when washing.
2. For best results place garment in a mesh laundry bag (you may have been given one with your garment at time of purchase)
3. Machine wash with gentle detergent, on a gentle cycle in cold water.
4. Immediately remove when done and hang or lay flat to dry.
All IN STOCK products ship within 48-72 hours. Shipping costs are for priority shipping within the U.S. Additional shipping methods are available.
International shipping to all countries standard or priority is available.
International Standard shipping time is 15-20 days WITHOUT guarantee or insurance on the parcel if it gets lost.
International Priority shipping time is 5-10 days WITH shipping insurance on the parcel if it gets lost.
We accept ALL MAJOR CREDIT CARDS and PAYPAL.
Stock orders
We accept returns within 30 days of purchase, for either a full refund, credit, or exchange, provided the tags are still on the product and the sanitary strip is in place when returned. All accessories (ie: scrunchie or mesh bag) must accompany the return.
No returns will be accepted on worn or laundered merchandise.
Please email returnra@higoapparel.com for your return authorization form if it is within 30 days of purchase.
Damaged or defective merchandise will be handled on a case-by-case bases. Please email returnra@higoapparael.com with pictures and someone will get back to you within 48 hours.
Due to the nature of custom-made merchandise, we cannot accept returns or exchanges unless, the merchandise is not made to the specifications in which you signed off on or if the material is flawed or defective. Please contact us to discuss before returning any custom merchandise. A return authorization must be acquired before returning.
In addition, please note sizing can differ between materials.
Please email returnra@higoapparel.com with any concerns about your custom merchandise.
We offer wholesale pricing for bulk orders for resale only. Please email wholesale@higoapparel.com for any wholesale pricing and detail inquiries.
Choosing the right gymnastics leotard involves considering factors such as fit, style, fabric, and functionality. Here are some tips on how to choose a gymnastics leotard:
Sizing: Ensure you select the correct size based on the measurements of the gymnast. We provide a detailed size chart to help you determine the best fit.
Comfort and Mobility: Look for a leotard considering the gymnast's preferences for style and comfort.
Design and Style: Choose a design that reflects the gymnast's personality and preferences. Consider factors like color, patterns, embellishments, and any customizations available.
Consultation: If uncertain, reach out to us for guidance on selecting the right leotard based on your specific needs and preferences.
A custom leotard refers to a specialized and personalized version of a leotard garment.
When a leotard is customized, it means that it is specially tailored or designed to meet specific preferences or requirements. This customization can involve various aspects, including design choices, embellishments, color variations, or modifications to the fit or style.
Design choices: With a custom leotard, individuals can choose their preferred design elements such as neckline style, back design, sleeve length, or leg cut. These design choices can be selected to enhance aesthetics, accommodate specific performance needs, or align with personal style preferences.
Embellishments: Custom leotards can also incorporate additional embellishments to create a unique look. This may include decorative elements such as rhinestones, lace, embroidery, or
specialized prints. Embellishments can add flair, visual interest, and personalized touches to the leotard.
Color variations: Custom leotards provide the freedom to select specific colors or color combinations that align with personal preferences or team/group requirements. This allows for a visually cohesive presentation or the opportunity to showcase individuality through color choices.
Modifications to fit or style: Custom leotards can be tailored to accommodate individual body measurements or specific fit requirements. This includes adjustments to length, width, or proportions to ensure optimal comfort, flexibility, and ease of movement.
Additionally, customization of style features such as leg openings, cutouts, or additional support features can be incorporated to suit personal needs or performance demands.
Overall, a custom leotard offers individuals the opportunity to create a unique and personalized garment that caters to their specific preferences, performance requirements, or team aesthetics. It allows for creativity, individuality, and the ability to stand out in a crowd while maintaining the functionality and elegance that define leotards as performance wear.
To order a custom leotard, simply fill out our online design request form, providing details about your design preferences attaching pictures, designs or anything that helps to describes your vision.
Our team will then create a leotard mockup to your exact specifications. You will receive an email with a link to review your mockup proof at which time you will be able to approve it or make changes and comments right in the program which will then be sent back to the designer for updates.
This process will continue until the design is exactly what you want at which time you will approve the design in the review program. (We are available at ANY time to discuss any concerns or changes with you over the phone as well)
Once you approve the design in the review program, you will then receive another email with a link that will bring you to our custom order form.
When you are ready to place your order all you will need to do is complete the order form and submit the order and the process will be complete.